This Business is not BBB Accredited
(877) 935-66485155 Old Ironsides Dr, Santa Clara, CA 95054-1110
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Kno, Inc is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Kno, Inc's rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Kno, Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Kno, Inc
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: June 2009, DE
Contact InformationPrincipal: Shazia Rashid (Director of Customer Service)
Number of Employees
Computers Hardware, Software & Services
Products & Services
Kno, Inc. is an education software company on a mission to make learning more engaging, personal, and social for students. Kno offers eTextbooks for students of all grades and is available on iPad, Android, Windows, and Web.
Refund and Exchange Policy
Kno offers a 15-day money back guarantee on eBooks purchased through Kno.com