BBB Business Review

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This Business is not BBB Accredited

Kno, Inc

(877) 935-66485155 Old Ironsides Dr, Santa ClaraCA 95054-1110http://www.kno.com

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BBB Accreditation

Kno, Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Kno, Inc's rating include:

  • Failure to respond to one complaint filed against business.

Factors that raised Kno, Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Kno, Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/12/2011Business started: 05/17/2009
Type of Entity

Corporation

Incorporated: June 2009, DE

Contact Information
Principal: Shazia Rashid (Director of Customer Service)
Number of Employees

70

Business Category

Computers Hardware, Software & Services

Products & Services

Kno, Inc. is an education software company on a mission to make learning more engaging, personal, and social for students. Kno offers eTextbooks for students of all grades and is available on iPad, Android, Windows, and Web.

Refund and Exchange Policy

Kno offers a 15-day money back guarantee on eBooks purchased through Kno.com

Alternate Business Names
Kno Inc

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.