BBB Accredited Business since 10/10/2003
Phone: (866) 312-7733Fax: (858) 777-55535201 Great America Pkwy #320, Santa Clara, CA 95054-1140
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A BBB Accredited Business since 10/10/2003
BBB has determined that BlueSnap, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised BlueSnap, Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 45 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||14|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||27|
|Total Closed Complaints||45|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on BlueSnap, Inc
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: June 2002, CA
Contact InformationPrincipal: Mark Ruch (Customer Support Team Leader) Lisa Chen (Office Manager) Ralph Dangelmaier (CEO) Tomer Harel (Support Mgr) Dan Zohary (Support Manager)
Number of Employees
Computers Hardware, Software & Services, Internet Shopping, Payment Processing Service