BBB Business Review

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This Business is not BBB Accredited

Stevens Creek Automotive

Phone: (408) 243-2422Fax: (408) 243-24922812 Stevens Creek Blvd, San JoseCA 95128-4615http://www.stevenscreekautomotive.com/

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BBB Accreditation

Stevens Creek Automotive is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Stevens Creek Automotive's rating include:

  • Failure to respond to one complaint filed against business.

Factors that raised Stevens Creek Automotive's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Our complaint history for this company shows that the one complaint brought to the company's attention was responded to and given proper consideration.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Stevens Creek Automotive

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 04/10/2003Business started: 06/01/1999
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 216539 for this company.

Type: Bureau of Automotive Repair

Check License Status: http://www2.dca.ca.gov/pls/wllpub/WLLQRYNA$LCEV2.QueryView?P LICENSE NUMBER=216539&P LTE ID=1101

Please note that governmental licensing information may not be current.

Type of Entity

Sole Proprietor

Contact Information
Principal: Norman O. Reyes (Owner)
Number of Employees

3

Business Category

Auto Repair - Maintenance, Lubricating Service - Automotive, Engines - Fuel Injection Service & Parts, Auto Repair & Service

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.