BBB Accredited Business since 02/01/2012
Phone: (800) 701-6230Fax: (650) 434-3797520 San Antonio Rd STE 110, Mountain View, CA 94040-5304
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A BBB Accredited Business since 02/01/2012
BBB has determined that YourMechanic, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised YourMechanic, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 58 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||2|
|Guarantee / Warranty Issues||12|
|Problems with Product / Service||38|
|Total Closed Complaints||58|
Customer Reviews Summary Read customer reviews
31 Customer Reviews Customer Reviews on YourMechanic, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||31 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 266575 for this company.Type: Bureau of Automotive Repair
Check License Status: http://www2.dca.ca.gov/pls/wllpub/WLLQRYNA$LCEV2.QueryView?P LICENSE NUMBER=266575&P LTE ID=1101
Please note that governmental licensing information may not be current.
Contact InformationPrincipal: Andrea Bottone (Director of Supplier Growth) Maddy Martin (General Manager)
Number of Employees
Auto Repair & Service, Auto Repair - Mobile
Products & Services
This company's business is Referral Services specializing in booking mechanics for automotive repair services.
Alternate Business NamesService Marketplace Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview