This Business is not BBB Accredited
Phone: (408) 265-4400Fax: (408) 979-3760911 Capitol Expressway Auto Mall, San Jose, CA 95136-1103
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Capitol Volkswagen is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Capitol Volkswagen's rating include:
- Failure to respond to 2 complaints filed against business.
- One complaint filed against business that was not resolved.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 101039317 for this company.Type: Board of Equalization / Resellers Permit
BBB records show a license number of 41616 for this company.Type: Dept of Motor Vehicle
Check License Status: http://www.dmv.ca.gov/wasapp/olinq2/display.do?submitName=Display&ol=41616
Please note that governmental licensing information may not be current.
Contact InformationPrincipal: Tully Williams (Fixed Operations)
Number of Employees
Auto Dealers - New Cars, Auto Dealers - Used Cars
Alternate Business NamesCapitol Del Grande Inc
Industry TipsBuying a New Car
Buying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers