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This Business is not BBB Accredited

Capitol Volkswagen

Phone: (408) 265-4400Fax: (408) 979-3760911 Capitol Expressway Auto Mall, San JoseCA 95136-1103http://www.capitolvolkswagen.com

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BBB Accreditation

Capitol Volkswagen is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Capitol Volkswagen's rating include:

  • Failure to respond to 2 complaints filed against business.
  • One complaint filed against business that was not resolved.

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues1
Problems with Product / Service1
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 5

Additional Information

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BBB file opened: 07/07/1975Business started: 07/07/1974
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 101039317 for this company.

Type: Board of Equalization / Resellers Permit

BBB records show a license number of 41616 for this company.

Type: Dept of Motor Vehicle

Check License Status: http://www.dmv.ca.gov/wasapp/olinq2/display.do?submitName=Display&ol=41616

Please note that governmental licensing information may not be current.

Contact Information
Principal: Tully Williams (Fixed Operations)
Number of Employees

80

Business Category

Auto Dealers - New Cars, Auto Dealers - Used Cars

Alternate Business Names
Capitol Del Grande Inc
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