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BBB Business Review

InMotion Hosting, Inc.

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(888) 321-4678View Additional Phone Numbers6100 Center Drive Suite 1190, Los AngelesCA 90045View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 06/23/2003

BBB has determined that InMotion Hosting, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised InMotion Hosting, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 21 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

21 complaints closed with BBB since March 10, 2013
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues5
Delivery Issues2
Guarantee / Warranty Issues1
Problems with Product / Service12
Total Closed Complaints 21

Complaint Breakdown by Resolution

Complaint Resolution Log (21)BBB Closure Definitions
11/11/2013Problems with Product / Service
10/31/2013Problems with Product / Service
10/28/2013Delivery Issues
09/19/2013Problems with Product / Service
09/18/2013Advertising / Sales Issues
Page 1 of 3
11/14/2013Problems with Product / Service
10/16/2013Problems with Product / Service
10/16/2013Billing / Collection Issues
09/25/2013Delivery Issues
07/23/2013Billing / Collection Issues
Page 1 of 2

Additional Information

top
Business started: 01/27/2003
Type of Entity

Corporation

Incorporated: January 2003, CA

Business Category

Internet - Web Hosting

Alternate Business Names
In Motion Hosting, Inc.
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Map & Directions

Map & Directions

Address for InMotion Hosting, Inc.

6100 Center Drive Suite 1190

Los Angeles, CA 90045

To | From

LocationsX

4 Locations

  • 6100 Center Drive Suite 1190 

    Los Angeles, CA 90045

  • 6100 Center Driver, Suite 1190 

    Los Angeles, CA 90045

  • 4553 Glencoe Avenue Suite 325 

    Marina Del Rey, CA 90292

  • 2801 Ocean Park Blvd Suite 250 

    Santa Monica, CA 90405

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Los Angeles. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*InMotion Hosting, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (757) 416-6575
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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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