This Business is not BBB Accredited
Time Warner Cable
Phone: (419) 331-1111Fax: (419) 331-1573View Additional Phone Numbers3100 Elida Rd., Lima, OH 45805
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Time Warner Cable is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
This business has no rating because complaints against it are handled by another BBB.
Customer Complaints SummaryRead complaint details
BBB Serving Northwest and West Central Ohio and Southeast Michigan no longer processes complaints against this company. Any complaints are directed to BBB serving Columbus, OH for processing. For a full report contact BBB located in Columbus, OH at (614) 486-6336 or http://centralohio.bbb.org. Prior to 10/02/2014 this company's complaints were handled locally. The following data represents complaints processed by this BBB prior to 10/02/2014.
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||3|
|Problems with Product / Service||5|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Time Warner Cable
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Contact InformationAlex Arnett Sharon Beach Mr. John W. Ellingson (Director Of Operations)Ms. Marge Thompson (Cust. Svc. Mgr.)Ms. Cindy Williamson
Number of Employees
Television - Cable, CATV & Satellite, Internet Services
Products & Services
This company offers cable television and internet services.