BBB Business Review

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This Business is not BBB Accredited

Kerns Ford-Lincoln Inc.

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Phone: (419) 586-5191Fax: (419) 394-80361000 W Logan St, CelinaOH 45822-2009http://www.kernsford.net

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BBB Accreditation

Kerns Ford-Lincoln Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Kerns Ford-Lincoln Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Guarantee / Warranty Issues1
Problems with Product / Service5
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Kerns Ford-Lincoln Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 03/01/1995Business started: 08/01/1993
Type of Entity

Corporation

Incorporated: January 1993, OH

Contact Information
Principal: Mr. Mike Kerns (President)Customer Contact: Mr. Rod Klinger (Gen. Mgr.)
Number of Employees

10

Business Category

Auto Dealers - New Cars, Auto Repair & Service

Products & Services

This company offers automotive sales & service.

Alternate Business Names
Kerns Ford-Lincoln

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.