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In Central & Eastern Kentucky

BBB Business Review

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BBB Accredited Business since 12/20/1994

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Description

Safe Storage has five storage locations in the Lexington and Nicholasville, Kentucky area, as well as climate-controlled storage, commercial warehouses, personal warehouses and mobile storage.

BBB Accreditation

A BBB Accredited Business since 12/20/1994

BBB has determined that Safestorage.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Safestorage.com's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 03/08/2005Business started: 04/01/1994
Contact Information
Principal: Mr. Burgess Carey (President) Stephanie Gavin (Marketing Assistant)Ms. Eruma Taylor (Regional Manager)
Business Category

Storage-Self Service, Container Storage, Portable Storage, Storage Units - Household & Commercial, Moving Supplies, Moving Services - Labor & Materials, Truck Rent & Lease, Moving Equipment Rental

Products & Services

This company offers full service self storage, as well as moving trucks and trailers, mobile storage, personal warehouses, boat & RV storage and packing supplies

Refund and Exchange Policy

We do our best to make each and every customer happy, so please call your storage facility manager if you have questions about refunds.

Service Area

Lexington and surrounding areas

Alternate Business Names
Safe Storage - South Lexington, Safe Storage, Inc., The StoreRoom Mobile Storage, Carey Group
Industry Tips
Planning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Tips on Renting a Self-Storage Unit
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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.