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Central & Eastern Kentucky

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BBB Accredited Business since 01/01/2008

Fayette Heating & Air

Phone: (859) 233-0424Fax: (859) 254-6926View Additional Phone Numbers817 Nandino Blvd., LexingtonKY 40511 Send email to Fayette Heating & Air

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Description

Fayette Heating & Air is available 24/7/365 to service your residential HVAC equipment with no overtime fees

BBB Accreditation

A BBB Accredited Business since 01/01/2008

BBB has determined that Fayette Heating & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Fayette Heating & Air's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service4
Advertising / Sales Issues0
Delivery Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Fayette Heating & Air

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/08/2005Business started: 04/01/1971
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

KY Department of Housing, Building & Inspection - Division of HVAC
Department of Housing, Buildings & Construction 101 Sea Hero Road Suite 100
Frankfort, KY40601
(502) 573-0395

BBB records show a license number of HM00109 for this company, issued by KY Department of Housing, Building & Inspection - Division of HVAC.

Type: State Construction Lic.

Business Management

Mr. Bret Melrose, President of Fayette Heating & Air is also the President of H20 Maestro. A separate BBB Business Review can be found for H20 Maestro by clicking here: http://www.bbb.org/lexington/business-reviews/plumbers/h2o-maestro-in-lexington-ky-193900901?language=1.

Contact Information
Principal: Mr. Bret Melrose (President)Customer Contact: Mr. Chuck Cowing (Chief Operating Officer)Mr. Scott Thacher (Service Manager)Mr. Bill Tolliver
Business Category

Heating & Air Conditioning, Heating Equipment & Systems Cleaning & Repair, Electric Equipment - Service & Repair, Duct Cleaning, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Heating Contractors, Electricians, Air Conditioning Contractors & Systems

Products & Services

Air Conditioning & Heating, Repair & Replacement, Equipment upgrades & New Construction, Indoor Air Quality, Filtration, Ventilation & Duct Cleaning, Humidification, Germicidal UV lights, Geothermal & Electrical Services.

Refund and Exchange Policy

We guarantee the products we supply will reach the comfort level they were designed for.

Alternate Business Names
Fayette Heating & Air Conditioning Inc, Fayette Heating and Air
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Air Conditioning Service and Maintenance
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.