BBB Accredited Business since 03/01/2002
Oak Factory Furniture Gallery
Phone: (859) 272-8323Fax: (859) 245-1986131 Marlene Dr, Nicholasville, KY 40356-8063 Send email to Oak Factory Furniture Gallery
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 03/01/2002
BBB has determined that Oak Factory Furniture Gallery meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Oak Factory Furniture Gallery's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Contact InformationPrincipal: Mr. Michael D. Cooper (President)Customer Contact: Mike Cooper (President)Ms. Denisa W. Cooper (Vice President)
Furniture - Retail, Bedding
Products & Services
This business offers furniture including oak, cherry, pine, maple, and several types of painted finishes. They also offer upholstery and leather sofas, chairs, sectionals and recliners. They also carry Restonic and Englander mattresses in their bedding gallery. Additional offerings include framed art, lamps and other home accessories.