This Business is not BBB Accredited
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Clark Energy Cooperative, Inc. is not BBB Accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Clark Energy Cooperative, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
A representative from Clark Energy Cooperative contacted the BBB on February 10th to notify our office that they are aware that someone is calling persons that are not necessarily members of the cooperative to inform them they will have their electric service disconnected on a certain date if their bill is not paid. This caller then offers to take payment by check, credit, or debit card over the phone to avoid interruption of service.
All Clark Energy members who have not paid their bills will receive a discnnect notice by mail with a date that payment is expected before service will be turned off. Also, Clark Energy has a notification system which will call the member's phone number that is listed on their account to inform them of an impending disconnect. Solicitation of credit card, debit card or check information is not part of this notifcation process. Payments may be made on line at www.clarkenergy.com or by calling their offices during normal business hours.
In the event you receive a phone call from someone or a recording that states they are calling on behalf of Clark Energy Cooperative asking for payment of any kind, please do not give them any information. If you have questions about your account with Clark Energy Cooperative please call the main number @ 1-800-992-3269.BBB file opened: 03/08/2005Business started: 08/01/1998
Type of Entity
Incorporated: March 1938, KY
Business ManagementPrincipal: Mr. Chris Brewer (President & CEO)
Contact InformationCustomer Contact: Mr. Keith Brownlee (Manager)
Energy Service Companies, Electric Companies, Gas - Propane - Equipment & Supplies