BBB Business Review

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BBB Accredited Business since 03/01/2009

Deckadent Designs

(859) 433-71313944 Delong Rd, LexingtonKY 40515-8529 Send email to Deckadent DesignsView Additional Web Addresses

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Description

We build and Design Custom Decks, Porches,Patios,Pergolas,and outdoor Kitchens all over Kentucky. We have the latest in 3d design software that allows us to generate photo realistic plans. We have Free Estimates.

BBB Accreditation

A BBB Accredited Business since 03/01/2009

BBB has determined that Deckadent Designs meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Deckadent Designs' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Deckadent Designs

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 06/02/2008Business started: 01/01/1998
Contact Information
Principal: Mr Andy Hulette (Owner)
Business Category

Deck Builder, Christmas Lights & Decorations, Patio & Deck Builders

Products & Services

We are a Trex Pro Platinum Contractor. We also install Timbertech and Azex. Yellow Wood and Treated Decking, Custom Vinyl Pergolas, Aluminum Railings. Severe Weather Vinyl Railings. We also are the distributor for Aristocrat Awnings and Sunrooms.

Hours of Operation
Mon: 07:00 AM to 09:00 PMTue: 07:00 AM to 09:00 PMWed: 07:00 AM to 09:00 PMThu: 07:00 AM to 09:00 PMFri: 07:00 AM to 09:00 PMSat: 07:00 AM to 09:00 PMSun: 07:00 AM to 09:00 PM
Refund and Exchange Policy

Due to the Nature of Custom Decking and Railing there are no refunds or exchanges except for the replacement of defective product.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.