BBB Accredited Business since 05/01/2004
Phone: (800) 438-2355Fax: (606) 791-2207View Additional Phone Numbers101 Technology Trail, Ivel, KY 41642
BBB Business Reviews may not be reproduced for sales or promotional purposes.
A BBB Accredited Business since 05/01/2004
BBB has determined that Appalachian Wireless meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Appalachian Wireless' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 28 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||10|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||16|
|Total Closed Complaints||28|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Appalachian Wireless
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr. Allen Gillum (General Manager)Customer Contact: Ms. Amy Iricks (Customer Care Manager)Ms. Debbi Howard (Sales Operations Manager)Ms Darlene Howell (Customer Care Director)Mrs. Lecia Nelson (Billing Manager)Ms. Donna Yates (Customer Service Supervisor)
Cellular Telephone Service & Supplies, Telephone Communications, Wireless Communications, Cellular Telephone Equipment & Supplies, Fiber Optics