BBB Accredited Business since 03/15/1994
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 03/15/1994
BBB has determined that Whitaker Bank, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Whitaker Bank, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Whitaker Bank, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Complaint Breakdown by Resolution
|06/11/2014||Problems with Product / Service | Read Complaint Details|
Contact InformationPrincipal: Mr. Thomas P. Hinkebein (President)Ms. Patty Flatt (Vice President) Leia Norman (Executive Assistant)Ms. Brandy Smallwood (Assistant to President/CEO)Mr. Jack E. Whitaker (Chairman of Board)
Alternate Business NamesWhitaker Bank - Hamburg
Map & Directions
Map & Directions
Address for Whitaker Bank, Inc.
2001 Pleasant Ridge Drive
Lexington, KY 40509