BBB Accredited Business since 09/01/2010
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A BBB Accredited Business since 09/01/2010
BBB has determined that Piles Chevrolet & Buick, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Piles Chevrolet & Buick, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Piles Chevrolet & Buick, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: June 1964, KY
Contact InformationPrincipal: Mr. William Piles (President)Customer Contact: Mr Randy Mann (General Sales Manager)Mr. Steve Davis (Service Manager)Mr. Buck Walter (General Manager & V.P.)
Auto Dealers - New & Used, Auto Body Shop Equipment & Sup, Auto Repair & Service, Auto Parts & Supplies - New