BBB Business Review

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BBB Accredited Business since 09/01/1974

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Description

Our goal is customer service, which is second to none. Our friendly, professional staff members strive to provide an exceptional experience. Whether you are shopping for a new Toyota or pre-owned vehicle, we're ready to serve you.

BBB Accreditation

A BBB Accredited Business since 09/01/1974

BBB has determined that Green's Toyota of Lexington meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Green's Toyota of Lexington's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service7
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Green's Toyota of Lexington

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 03/08/2005Business started: 01/01/1968
Contact Information
Principal: Ms. Alicia Kinzer (Warranty Administrator)Mr. Mike Ayres (General Manager)Mr. Curtis Green (President)
Business Category

Auto Dealers - New & Used, Auto Repair & Service, Auto Body Repair & Painting, Auto Parts & Supplies - New, Auto Dealers - Used Cars, Auto Dealers - New Cars

Products & Services

This company sells and services new and used vehicles.

Hours of Operation
Mon: 09:00 AM to 08:00 PMTue: 09:00 AM to 08:00 PMWed: 09:00 AM to 08:00 PMThu: 09:00 AM to 08:00 PMFri: 09:00 AM to 08:00 PMSat: 09:00 AM to 08:00 PM
Service Area

Central Kentucky

Alternate Business Names
Green's Body Shop, Green's Toyota, Inc., Curtis Green and Clay Green, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.