This Business is not BBB Accredited
(877) 368-2110302 Woodlawn Road, Crossville, TN 38555
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Spirit Broadband is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Spirit Broadband's rating include:
- 13 complaints filed against business
- Failure to respond to 12 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||12|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||13|
Additional Complaint Information
The business has indicated that it will not work to resolve customer disputes through BBB.
You may wish to contact the following agency:
Federal Communications Commission
445 12th Street SW, Washington, DC 20554
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Spirit Broadband
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
The BBB develops a report on a firm based on inquiry or complaint activity. The BBB has not received a sufficient volume of requests for information, nor has the BBB received any complaints on this firm to warrant the development of a report. The information provided, however limited, is presented to assist you in your purchasing decisions or for any other purpose you deem relevant.
The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.BBB file opened: 11/09/2009
Business ManagementPrincipal: Mr. Vince King (Manager)
Television - Cable, CATV & Satellite
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview