BBB Accredited Business since 04/07/2010
Thouin Pools & Spas
Phone: (423) 230-4265Fax: (423) 247-53703504 Ft. Henry Drive, Kingsport, TN 37664
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 04/07/2010
BBB has determined that Thouin Pools & Spas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Thouin Pools & Spas' rating include:
- 5 complaints filed against business
Factors that raised Thouin Pools & Spas' rating include:
- Length of time business has been operating.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Thouin Pools & Spas
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Contractors Licensing Board
500 James Robertson Parkway, #110
BBB records show a license number of 29382 for this company, issued by Contractors Licensing Board. Their web address is http://verify.tn.gov.Type: Limited License Electricians
Type of Entity
Contact InformationPrincipal: Mr. Henry Thouin III (Owner)
Number of Employees
Swimming Pool Contractors, Dealers, Design, Spas & Hot Tubs - Dealers
Products & Services
This company offers Pool and Spa installation, repair & retail sales