BBB Accredited Business since 01/25/2010
KaTom Restaurant SupplyFind a Location
(800) 541-8683305 Katom Drive, Kodak, TN 37764
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A BBB Accredited Business since 01/25/2010
BBB has determined that KaTom Restaurant Supply meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised KaTom Restaurant Supply's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 29 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||5|
|Problems with Product / Service||15|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||29|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on KaTom Restaurant Supply
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Type of Entity
Business ManagementPrincipal: Ms. Patricia Bible (Owner)Customer Contact: Ms. Mary Meade (Customer Relations)
Contact InformationMs. Paula Chesworth (Vice President/Marketing)
Number of Employees
Restaurant Equipment & Supplies
Refund and Exchange Policy
All orders are subject to a 30% restocking fee plus the freight charge to return the items back to us. If you received the items defectively or in our error, we will pay for the return shipping and waive the restocking fee. All items must be returned unused and in its original package.
Alternate Business NamesB & B Equipment and Supply, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview