BBB Accredited Business since 09/17/2007
Pipe Wrench Plumbing, Inc.
Phone: (865) 583-3957Fax: (865) 694-6943
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Complaint Breakdown by ResolutionAbout Complaint Details
|01/16/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Repairs resulted in additional damage
Complaint: Troubleshot water heater to a bad burner. wanted to charge 570 for new burner. I repaired for 10.94. I paid 128 for inproper diagnosis no refund yet.
Business' Initial Response
|08/30/2012||Problems with Product / Service|
|06/05/2012||Billing / Collection Issues|
Plumbers, Heating & Air Conditioning, Plumbing Drains & Sewer Cleaning