BBB Business Review

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BBB Accredited Business since 09/17/2007

Pipe Wrench Plumbing, Heating & Cooling, Inc.

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Phone: (865) 583-3957Fax: (865) 694-694310641 Braden Dickey Lane, #5, KnoxvilleTN 37932

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Description

Full service plumbing, heating and cooling company serving residential, commercial and industrial customers in Knoxville, TN and surrounding areas.

BBB Accreditation

A BBB Accredited Business since 09/17/2007

BBB has determined that Pipe Wrench Plumbing, Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Pipe Wrench Plumbing, Heating & Cooling, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

18 Customer Reviews Customer Reviews on Pipe Wrench Plumbing, Heating & Cooling, Inc.

Customer Experience Total Customer Reviews
Positive Experience 17
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 18 Customer Reviews

Additional Information

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BBB file opened: 02/20/2003Business started: 01/01/1980
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors Licensing Board
500 James Robertson Parkway, #110
Nashville, TN 37243
(800) 544-7693
http://verify.tn.gov

BBB records show a license number of 44110 for this company, issued by Contractors Licensing Board. Their web address is http://verify.tn.gov. The expiration date of this license is 09/30/2017.

Type: Contractor

Type of Entity

Corporation

Incorporated: January 1998, TN

Business Management
Principal: Mr. Tom Cambron Jr. (President/CEO)Customer Contact: Ms. Whitney Cambron (Office Manager)
Number of Employees

19

Business Category

Plumbers, Air Conditioning Repair, Heating & Air Conditioning, Plumbing Drains & Sewer Cleaning

Products & Services

Full service plumbing,heating & cooling service, including: tankless water heater sales & installation; trenchless water and sewer line video inspection, repair & replacement; faucet repair and drain opening.
Gas Line Repair & Installation

Hours of Operation
Mon: 07:30 AM to 11:00 PMTue: 07:30 AM to 11:00 PMWed: 07:30 AM to 11:00 PMThu: 07:30 AM to 11:00 PMFri: 07:30 AM to 11:00 PMSat: 07:30 AM to 11:00 PMSun: 07:30 AM to 11:00 PM

Customer Review Rating plus BBB Rating Summary

Pipe Wrench Plumbing, Heating & Cooling, Inc. has received 4.93 out of 5 stars based on 18 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.