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In Greater East Tennessee

BBB Business Review

BBB Accredited Business since 02/01/1958

Orkin, Inc.

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Phone: (865) 588-1304Fax: (865) 584-6933View Additional Phone Numbers4333 Papermill Road, KnoxvilleTN 37909

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BBB Accreditation

A BBB Accredited Business since 02/01/1958

BBB has determined that Orkin, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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BBB Complaint Information

Find aggregate BBB complaint information for Orkin, Inc.. BBB located in Atlanta, GA has the full report as that BBB handles all complaints for Orkin, Inc..

Additional Information

BBB file opened: 01/01/1958Business started: 01/01/1931
Contact Information
Principal: Mr. Pat Chrzanowski (Regional Manager)Ms. Resa Bryant Mr. Blake Dotson (Branch Manager)Mr. Ken Harris (Branch Manager)Mr. Rick Henshaw (Branch Manager)Mr. Gary Hubbard (Branch Manager)Mr. Mike Meschede (Branch Manager)Mr. Corey Pilkenton (Branch Manager)Mr. Jeff Pursley (Manager)Mr. Donnie Spence (Branch Manager)Mr. Eric Swanson (Branch Manager)
Business Category

Pest Control Services

Alternate Business Names
Orkin Pest Control, Rollins, Inc., Orkin, LLC, Orkin Canada, HomeTeam Pest Defense, Western Pest Services, The Industrial Fumigant Company (IFC)

Map & Directions

Map & Directions

Address for Orkin, Inc.

4333 Papermill Road

Knoxville, TN 37909

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Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater East Tennessee. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Orkin, Inc. is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (931) 528-6478
  • (423) 698-2511
  • (615) 868-6041
  • (901) 654-4124
  • (615) 896-1101
  • (615) 833-1251
  • (865) 588-3400

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews as of November 2012.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Pest Control Services


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