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Find a Location

Advanced Termite & Pest Control has 1 locations, listed below.

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    Business ProfileforAdvanced Termite & Pest Control

    Pest Control
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/7/2011

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1671 Highway 70 E, Crossville, TN 38555-8437
    BBB File Opened:
    4/7/2011
    Years in Business:
    24
    Business Started:
    4/1/2000
    Business Started Locally:
    4/1/2000
    Accredited Since:
    4/7/2011
    Type of Entity:
    Sole Proprietorship
    Business Management
    • David Passon, President
    Contact Information

    Principal

    • David Passon, President

    Customer Contact

    • David Passon, President
    • Christina Passon, Secretary
    Additional Contact Information

    Fax Numbers

    • (931) 484-8131
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We had them out to spray two rooms in out house a little over a month ago. They showed up promptly but the guy obviously had no clue what he was doing. He had to call back to the office to ask them where he should spray and how to do it. He was then in the rooms less than ten minutes a piece. No chemical smell no signs he had even done anything at all for over $500 for about 10 minutes of work. A few days later the problem is still there as strong as it ever was so we called them back and they said they will send out their "senior tech" to make sure it was done correctly. He was in the rooms about the same amount of time as the other guy and informed us that he found where the problem was coming from, the closet. He showed us the evidence he found of the problem and it turned out it was only sand my son had spilled in the closet..... But he thought it was evidence of the source, he couldn't tell the difference between black sand and bed bug droppings and he was supposed to be their bed bug expert........ He leaves and a few weeks later the problem is still as bad as ever. Ended up having another company come out and it was fixed that day. I let one of the people know I had to use another company to actually take care of the problem and he didn't seem to care in the slightest. Beware of using them......
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark C

    1 star

    10/16/2023

    They were hired by our realtor to inspect this house. For evidence of prior issues and recommended bait stations. Purchased house and moved from out of state. Saw an Orkin truck drive by and called them for a second opinion. They found 2 active colonies eating the house. Signs of rodents in the attic and mold above and below house. When I was trying to get the results of their inspection before we purchased, I was put on hold with the explanation that they were on the other line with our realtor. Quite the coincidence the house got cleared.

    Local BBB

    BBB of Greater East Tennessee

    BBB Reports On

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