BBB Business Review

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This Business is not BBB Accredited

The Blade Shop

Find a Location

(877) 291-1328P.O. Box 5800, KnoxvilleTN 37928http://www.thebladeshop.comView Additional Web Addresses

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BBB Accreditation

The Blade Shop is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered The Blade Shop's rating include:

  • 14 complaints filed against business
  • Failure to respond to 9 complaints filed against business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Delivery Issues3
Guarantee / Warranty Issues1
Problems with Product / Service9
Billing / Collection Issues0
Total Closed Complaints 14

Additional Complaint Information

This company has a pattern of complaints. Consumers allege this company does not actually have the merchandise displayed on their website even though it states the product is in stock. When an order is placed, the credit card is processed immediately and the consumer is then sent a backorder notice that the item is NOT in stock. Customers allege difficulty reaching anyone to answer concerns, mailbox always full, orders are placed on back order for extended periods of time.

When canceling and requesting refund, consumers again experience extended delays on refunds. Some complaints have been closed as resolved when notified by consumers, order or refund was finally received.

The business does not responded to complaints forwarded to them by BBB.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on The Blade Shop

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 12/20/2005Business started: 12/20/2005
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Mr. Eddie Loveday (Owner)Mr. Will Chagnon
Business Category

Knife Dealer (New)

Alternate Business Names
Tac Lighting

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.