This Business is not BBB Accredited
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The Blade Shop is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered The Blade Shop's rating include:
- 14 complaints filed against business
- Failure to respond to 9 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||9|
|Billing / Collection Issues||0|
|Total Closed Complaints||14|
Additional Complaint Information
This company has a pattern of complaints. Consumers allege this company does not actually have the merchandise displayed on their website even though it states the product is in stock. When an order is placed, the credit card is processed immediately and the consumer is then sent a backorder notice that the item is NOT in stock. Customers allege difficulty reaching anyone to answer concerns, mailbox always full, orders are placed on back order for extended periods of time.
When canceling and requesting refund, consumers again experience extended delays on refunds. Some complaints have been closed as resolved when notified by consumers, order or refund was finally received.
The business does not responded to complaints forwarded to them by BBB.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on The Blade Shop
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Mr. Eddie Loveday (Owner)Mr. Will Chagnon
Knife Dealer (New)