BBB Accredited Business since 10/23/2012
Phone: (855) 642-6672Fax: (203) 790-0031122 Sherlake Lane, Knoxville, TN 37922
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A BBB Accredited Business since 10/23/2012
BBB has determined that Amora Coffee meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Amora Coffee's rating include:
- Length of time business has been operating.
Factors that raised Amora Coffee's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 24 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||9|
|Problems with Product / Service||11|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
0 Customer Reviews on Amora Coffee
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Corporation
Business ManagementCustomer Contact: . Gail Terry (Customer Service)
Contact InformationPrincipal: Mr. Ross Silva (Operations/Finance Consultant)
Number of Employees
Coffee & Tea
Refund and Exchange Policy
MEMBERSHIP IS ON "AUTOMATIC DELIVERY"
Starting in approximately two weeks, and about every month thereafter, you will receive a fresh batch of four 8 oz. bags of Amora Coffee at the regular price of $12.95 per bag plus $7.95 for handling and 2-Day Priority® Mail, billed to the credit card you provided.
You may return any shipment within 30 days and we will gladly refund the purchase price minus the shipping and handling costs already incurred.