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Greater East Tennessee

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BBB Accredited Business since 10/23/2012

Amora Coffee

Phone: (855) 642-6672Fax: (203) 790-0031122 Sherlake Lane, KnoxvilleTN 37922

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BBB Accreditation

A BBB Accredited Business since 10/23/2012

BBB has determined that Amora Coffee meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Amora Coffee's rating include:

  • Length of time business has been operating.

Factors that raised Amora Coffee's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 24 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

22 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues9
Delivery Issues1
Other1
Problems with Product / Service11
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Amora Coffee

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 12/20/2011Business started: 07/19/2011Business started locally: 10/20/2011
Type of Entity

Limited Liability Corporation

Business Management
Customer Contact: . Gail Terry (Customer Service)
Contact Information
Principal: Mr. Ross Silva (Operations/Finance Consultant)
Number of Employees

4

Business Category

Coffee & Tea

Refund and Exchange Policy

MEMBERSHIP IS ON "AUTOMATIC DELIVERY"

Starting in approximately two weeks, and about every month thereafter, you will receive a fresh batch of four 8 oz. bags of Amora Coffee at the regular price of $12.95 per bag plus $7.95 for handling and 2-Day Priority® Mail, billed to the credit card you provided.

You may return any shipment within 30 days and we will gladly refund the purchase price minus the shipping and handling costs already incurred.

Alternate Business Names
Amora, LLC

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.