BBB Business Review

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BBB Accredited Business since 07/16/2007

Hidden Mountain Resorts, Inc.

Phone: (865) 453-9850Fax: (865) 428-6742View Additional Phone Numbers475 Apple Valley Road, SeviervilleTN 37862

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BBB Accreditation

A BBB Accredited Business since 07/16/2007

BBB has determined that Hidden Mountain Resorts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Hidden Mountain Resorts, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service2
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Hidden Mountain Resorts, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 05/19/2004Business started: 10/01/1981
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Tennessee Real Estate Commission
500 James Robertson Parkway #180
Nashville, TN37243
(615) 741-7546
http://www.state.tn.us/commerce/boards/trec/index.shtml

BBB records show a license number of 2073 for this company. The expiration date of this license is 10/24/2015.

Type: Real Estate

Contact Information
Principal: Ms. Brenda Smith (Owner)Customer Contact: Ms. Mary Lou Miller (Customer Service)Ms. Belinda Hatley (Office Manager)Mr. Kevin Hedrick (Owner)Ms. Misty Hedrick (Owner)Ms. Summer Smith (Owner)Mr. Blue Smith (Owner)
Number of Employees

72

Business Category

Cabin, Cottage & Chalet - Rentals, Cabin Rentals, Resorts, Real Estate, Campgrounds & RV Parks

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.