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          Hearthside Cabin Rentals, LLC has 1 locations, listed below.

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            Business ProfileHearthside Cabin Rentals, LLC

            Cabin rentals
            BBB accredited business

            Contact Information

            702 Wears Valley Rd # 1

            Pigeon Forge, TN 37863-7700

            Get Directions
            Visit Website
            (865) 429-0955

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/6/2005

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Overnight Vacation Lodging

            Business Details

            Location of This Business
            702 Wears Valley Rd # 1, Pigeon Forge, TN 37863-7700
            BBB File Opened:
            9/10/2004
            Years in Business:
            20
            Business Started:
            1/1/2004
            Business Started Locally:
            1/1/2004
            Accredited Since:
            6/6/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 506 for this business, issued by Tennessee Motor Vehicle Commission. The expiration date of this license is 3/1/2025.

            These agencies may include:

            Tennessee Motor Vehicle Commission

            500 James Roberts Parkway

            Nashville TN 37243

            (615) 741-2711

            http://verify.tn.gov

            Type of Entity:
            Partnership
            Business Management
            • Mr. Rod Kurr, Accounting Manager
            Contact Information

            Principal

            • Mr. Rod Kurr, Accounting Manager

            Customer Contact

            • Mr. Rod Kurr, Accounting Manager
            Additional Contact Information

            Fax Numbers

            • (865) 429-7252
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/10/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I went on Hearthside Cabin Rentals and when I was thinking about renting a cabin I put in my credit card information for reservation and it said it wouldn't take it because some information was incorrect. I then received a message from my credit card stating I was DOUBLED charged and I didn't even complete my reservation. I want both charges removed and I want my reservation cancelled that wasn't suppose to happen without completing the information and signing through email. Two charges of $519.49 need to be lifted asap.
            Read More
            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Marie T

            07/25/2023

            I never leave reviews but I am so disappointed yes we did stay the entire time I did call and report things during our stay I called and completely complained after we returned home the supervisor did not care at all said they would have took care of it while we were there I feel like that is a joke the place was Not clean so many things wrong even hot tub at there pool was out of service entire 6 days we were there Absolutely No view which I called several times before our stay to make sure it had a mountain view all you can see is trees but if there was a view you wouldnt have been able to see it through the filthy windows anyway the railing on balcony was fixed with a piece of wood and screws sticking out didn't seem safe pans in cabinets filthy food residue still in them the cleaning staff absolutely does the bare minimum but they leave an envelope for tips LoL Time well Waisted is definitely a waste of valuable time and money we wouldn't use them again they are cheaper than others but we learned why the hard way beware before you book do your research worth it to pay a little more with another company you can't give 0 stars in review but that's what I rate them as
            Read 3 More Customer Reviews

            Local BBB

            BBB of Greater East Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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