This Business is not BBB Accredited
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On 06/17/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to Failure to respond to one or more customer complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
This company is not BBB Accredited. Despite several letters telling them to remove the BBB trademark from their website, they have failed to address this issue.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Cabins of Gatlinburg, LLC's rating include:
- 19 complaints filed against business
- Failure to respond to 8 complaints filed against business.
- Unauthorized use of BBB name or trademarks
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||16|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Cabins of Gatlinburg, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Type of Entity
Limited Liability Corporation
Business ManagementCustomer Contact: Ms. Mary Boles (Manager)
Contact InformationPrincipal: Mrs. Lourdes Lopez (Owner)Ms. Linda Adkins (Assistant Manager)
Number of Employees
Cabin, Cottage & Chalet - Rentals, Resorts
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview