BBB Accredited Business since 10/25/2001
Phone: (865) 693-2401Fax: (865) 671-155110631 Parkside Drive, Knoxville, TN 37922
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A BBB Accredited Business since 10/25/2001
BBB has determined that Duncan Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Duncan Automotive's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Duncan Automotive
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Roberts Parkway
Nashville, TN 37243
BBB records show a license number of 12974 for this company.Type: Tennessee Department of Motor Vehicles
Type of Entity
Limited Liability Corporation
Business ManagementCustomer Contact: Ms. Amanda Nelson (Office Manager)
Contact InformationPrincipal: Mr. Marty Duncan (Owner)Mr. Tony Abston (Finance Manager)
Number of Employees
Auto Dealers - Used Cars
Alternate Business NamesDuncan and Duncan, LLC
Industry TipsUsed Cars
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview