Business ProfileforToyota of Bristol

Purchased a new truck from Toyota of Bristol. Sitting in the driveway two weeks after I purchased turned on the defroster and the front window shattered. No visible damage, no rock damage, no impacts nothing... sitting in the driveway and it cracked. Called Toyota of Bristol was told to come by before 5 and service manager would look at it. I took off work two hours early, rescheduled patients got there at 4 and he had already left. They sent out an elderly lady who looked at my window and said "yep its a rock" and walked off. Took my car to insurance agent who set me up with an appointment to get it fixed ($1600 by the way because cameras and recalibration). Insurance service person said no visible impact that most likely at the factory they let the glue for the glass set too hard and the cold glass and warm air from the defroster caused it to expand and crack. After a couple of weeks of talking with the general manager and wasting my time and money driving to their dealership they finally "graciously" sent me a check for $250 half of my deductible for what should have been a warranty issue. This was my third vehicle purchased from Toyota of Bristol and my last, there are way too many dealerships to have to put up with this kind of treatment.