Don’t Get Ploughed By Unreliable Snow Removal Services: BBB Tips for Hiring a Snow Removal Contractor
January 25, 2013

Living in Canada, many of us have grown acclimatized to below freezing temperatures and regular snowfall throughout the winter months. Our winters tend to last significantly longer than they do in other areas of the world, and be fairly unpredictable. Although we have yet to receive any major or consistent snowfalls this winter, it never hurts to be prepared for any significant weather changes which might occur. Since it is impossible to securely save money in a snow bank, the Better Business Bureau would like to offer the following tips for hiring a trustworthy snow removal contractor:

Start with trust. Browse the BBB’s Accredited Snow Removal Contractors to find a reputable snow removal contractor or service.

Consider fixed-price options. Some snow removal companies offer different tiers of service which are priced for the entire season, regardless of the amount of snow; however, there may be additional charges when snow reaches a certain depth or when services are required on holidays.

Get several estimates. Prices for snow removal can vary widely. They are typically based on the layout of the property, the size of the area to be cleared, and whether or not additional shoveling by hand is required.

Understand the details. Carefully read the fine print on any contracts before signing. Are walkways and steps included? Is the cost of sand or salt included? How quickly will the business respond after a snowfall? Are there additional charges if the contractor has to return?

Obtain a written agreement. The possibility of property damage should be clearly outlined in writing. Verbal promises are not binding.

Maintain reasonable expectations. Canadian weather conditions can make it difficult for everyone to travel to work from time to time. Consider that this likely includes your snow removal contractors as well.

Remember: the least expensive service is not always the best service. Choose quality and reliability over price. Should you have any further questions or concerns, feel free to consult mwco.bbb.org or contact us at 1-800-459-8875. Our public telephone hours are from Monday to Friday, 9:00am to 2:00pm.