BBB Reinventing the Reliability Report

July 07, 2011

BBB Reliability Reports are being renamed BBB Business Reviews.  The new BBB Business Review will offer the public more information about area businesses, including maps and directions, details on products, services, hours of operation, refund and exchange policies and service areas.  The new Business Reviews will highlight BBB Accreditation by prominently showing the BBB Accredited Business seal and stating "BBB Accreditation since xxx" right at the top of the report above the businesses' name.

BBB Accredited Businesses can take advantage of exclusive features in their new BBB Business Review to improve their web presence and easily highlight their services and products online to customers.  Only BBB Accredited Businesses can upload photos and videos to make consumers aware of their products and services, employees, facilities, policies and philosophy.  Customers that check out your review will also be able to download any coupons you want to offer, request a quote for service or a map and directions to your business.

Your Business Review will be an even better way for your business to stand out from the competition online.  Provide us with this information now, so that when the new reviews go live your company already has these features.  Visit to edit your business information.