BBB Business Review

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BBB Accredited Business since 05/09/2012

SellOffVacations.com

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Phone: (416) 679-9505Fax: (416) 679-2360View Additional Phone Numbers31 Fasken Dr, EtobicokeON M9W 1K6 Send email to SellOffVacations.comView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 05/09/2012

BBB has determined that SellOffVacations.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised SellOffVacations.com's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 52 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

52 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues18
Billing / Collection Issues3
Delivery Issues1
Guarantee / Warranty Issues8
Problems with Product / Service22
Total Closed Complaints 52

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on SellOffVacations.com

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 09/08/2004Business started: 01/01/1979New Owner Date: 01/01/2010
Type of Entity

Corporation

Incorporated: January 1981, ON

Business Management
Ms. Irene Poliszchuk (Operations Manager)
Contact Information
Principal: Ms. Maria Stewart-Docker (Customer Service Manager)
Business Category

Travel Agencies & Bureaus, Tours - Operators & Promoters

Alternate Business Names
Dream Vacations Inc, Sell off Vacations
BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.