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      Country
          Country

          Find a Location

          SellOffVacations.com has 34 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • SellOffVacations.com

              31 Fasken Dr Etobicoke, ON M9W 1K6

            • SellOffVacations.com

              18B - 105 Bayly St W Ajax, ON L1S 7K7

            • SellOffVacations.com

              3329 Yonge St Toronto, ON M4N 2L9

            • SellOffVacations.com

              D106 - 1900 Fowler Drive Mississauga, ON L5K 0A1

            • SellOffVacations.com

              102 - 50 Peel Centre Dr Brampton, ON L6T 3R5

            Business ProfileforSellOffVacations.com

            Travel Agency
            Multi Location Business

            At-a-glance

            Customer Reviews

            1.83/5stars

            Average of 24 Customer Reviews

            Customer Complaints

            48 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            SellOffVacations.com has 34 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • SellOffVacations.com

                31 Fasken Dr Etobicoke, ON M9W 1K6

              • SellOffVacations.com

                18B - 105 Bayly St W Ajax, ON L1S 7K7

              • SellOffVacations.com

                3329 Yonge St Toronto, ON M4N 2L9

              • SellOffVacations.com

                D106 - 1900 Fowler Drive Mississauga, ON L5K 0A1

              • SellOffVacations.com

                102 - 50 Peel Centre Dr Brampton, ON L6T 3R5

              BBB File Opened:
              9/8/2004
              Years in Business:
              45
              Business Started:
              1/1/1979
              Date of New Ownership:
              1/1/2010
              Business Incorporated:
              1/1/1981
              Type of Entity:
              Corporation
              Alternate Business Name
              • Dream Vacations Inc
              • Sell off Vacations
              Business Management
              • Ms. Irene Poliszchuk, Manager of Operations
              Contact Information

              Principal

              • Ms. Maria Stewart-Docker, Manager of Customer Service

              Customer Contact

              • Ms. Maria Stewart-Docker, Manager of Customer Service
              • Ms. Irene Poliszchuk, Manager of Operations
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Need help planning a trip? How to find a good travel agent

              Customer Complaints

              48 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/04/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unresolved
              On nov 17 2022, my father purchased a trip through selloff vacations. Unfortunately he passed on Nov 20. I reached out to a local representative and she said she would have it escalated to see if we could change the name or get a partial refund as he did not have insurance as we had not had a chance to purchase prior to his passing. No one contacted me. I was in consistent contact with the rep and she kept saying there was no information. At the end of December. She told me to contact customer service. Which I did to find out they tried to call my deceased father and clearly couldn’t get ahold of him because he is not alive. The rep basically told me we are out of luck because the date passed. This is poor service. I am still waiting for a call back from a supervisor from January. After we returned from the trip and I deal with other issues I contacts selloff again and started speaking with a supervisor Maria who has now stopped responding to emails and providing no updates. I would like a travel credit issues for the amount we paid for the trip as this is unacceptable business practices and if selloff would have done their due diligence it would not have had to go on for the last 6 months.
              Read More

              Customer Reviews

              24 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ashley G

              1 star

              04/03/2024

              Booking with a travel agent through selloffvacations was the worst decision we could have made. ** ******* *** * **** ***** ** *** ********** *** wanted to book through a travel agent for peace of mind. I can tell you that’s the exact opposite of what we received. Our travel agent was unresponsive to emails and calls, even when trying to pay. It took us 3 weeks to get ahold of our agent for payment alone. She also combined our reservation with another party who booked through her, which was a large privacy concern for us. When this was brought to the attention of the company that we had the names/information of this party, and vice versa, they said they did nothing wrong. The combined reservation meant we couldn’t check in online/pick our seats until the airport, as the reservation wasn’t in our name. This left us sitting with the other party on our flight, and my husband and I sitting across the isle from each other ** *** *********. Giving our personal information to another traveller is * **** ****** ** ******** *** completely unacceptable.

              Local BBB

              BBB Serving Central Ontario

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