This Business is not BBB Accredited
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Expedia Canada is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Expedia Canada's rating include:
- 128 complaints filed against business
- 2 complaints filed against business that were not resolved.
Factors that raised Expedia Canada's rating include:
- Length of time business has been operating.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||30|
|Billing / Collection Issues||18|
|Guarantee / Warranty Issues||10|
|Problems with Product / Service||70|
|Total Closed Complaints||128|
Customer Reviews Summary Read customer reviews
6 Customer Reviews Customer Reviews on Expedia Canada
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6 Customer Reviews|
Contact InformationRenata Grant (Franchise Owner / Manager)Ms. Stephanie Harvey (Owner) Sina Muzzin (Director Operations)
Travel Agencies & Bureaus, Cruises