BBB Accredited Business since 28/11/2012
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A BBB Accredited Business since 28/11/2012
BBB has determined that Sunwing Vacations Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Sunwing Vacations Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 269 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||51|
|Billing / Collection Issues||6|
|Guarantee / Warranty Issues||7|
|Problems with Product / Service||201|
|Total Closed Complaints||269|
Customer Reviews Summary Read customer reviews
7 Customer Reviews Customer Reviews on Sunwing Vacations Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7 Customer Reviews|
Business ManagementPrincipal: Ms Joanne Dhue (National Director Customer Relations)
Contact InformationMr. Stephen Hunter (President/CEO)Ms Pam Rotondi
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