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Consumer Complaints

BBB Accredited Business since 17/01/1990

Wilson Paving Ltd

Phone: (416) 740-5559Fax: (905) 669-9488

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Customer Complaints Summary

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service4
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints5

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (5)
12/01/2014Problems with Product / Service | Read Complaint Details
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Complaint
DRIVEWAY WAS PAVED ON AUGUST 29,2014 AND I IMMEDIATELY NOTICED THEY DID NOT DO A VERY GOOD JOB ON THE EDGING OF THE NORTH SIDE.SOME OF THE ASPHALT WAS NOT TAMPERED AND THERE IS EXCESS ON THE GRASS. TRIED TO CONTACT THEM RIGHT AWAY AND THEY NEVER RETURNED MY CALLS OR E-MAILS.

Desired Settlement
ALL I ASK IS THAT THEY SMOOTH IT OUT PROPERLY BECAUSE RIGHT NOW IT LOOKS RIDICULOUS.

Business Response
Hello, we apologize for the delayed response. I will call tomorrow and make arrangements to review the driveway and get this repaired before the winter.

**** - VP
Wilson Paving Ltd.
XXX-XXX-XXXX

Consumer Response
(The consumer indicated he/she ACCEPTED the response from the business.)


10/04/2013Problems with Product / Service
04/11/2016Problems with Product / Service
09/29/2014Problems with Product / Service
08/18/2014Guarantee / Warranty Issues

Industry Comparison| Chart

Paving Contractors

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.