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Central Ontario

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BBB Accredited Business since 26/06/2012

iHorse, Inc.

(416) 848-7569View Additional Phone Numbers3F-1 Saint Thomas St., TorontoON M5S 3M5 Send email to iHorse, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 26/06/2012

BBB has determined that iHorse, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered iHorse, Inc.'s rating include:

  • Length of time business has been operating.

Factors that raised iHorse, Inc.'s rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 5

Additional Complaint Information

It has come to our attention that iHorse's subsidiary, Gooseberrytech.com, is contacting consumers claiming to be Google. Please note that they are not one in the same. iHorse has advised our office that they do not claim to be Google. They advised they are an official reseller of Google products.

Additional Information

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We have reviewed a copy of iHorse's service contract. We noted that the company has their own dispute resolution program. The consumer agrees to specific conditions regarding complaints. Parties are to attempt resolving disputes through friendly consultation and are unable to institute any proceedings in any court. The contract goes on to state that if informal attempts to resolve are not successful, the case will be resolved through formal arbitration. The agreement also states that issues that are submitted to final and binding arbitration will be done in accordance with the laws of the Province of Ontario.

The BBB suggests that consumers read and understand any agreement before signing.

BBB file opened: 30/03/2012Business started: 07/06/2010
Contact Information
Principal: Mr Daniel Brody (President)Mr. Thamizudeen Rahamathulla (Chief Information Officer)Mr. Kauntheya Sivananthan (Chairman & CEO)Mr. Thirukumaran Sivananthan (Managing Director)Mr. Saravanan Swaminathan (Director & Chief Technology Officer)
Business Category

Internet Marketing Services, Smart Phone Software Support, Internet - Web Hosting, Web Design, Search Engine Optimization Services

Alternate Business Names
Broline Inc., Gooseberry
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.