BBB Business Review

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Direct Furniture Outlet

Find a Location

(905) 230-5979 (Disconnected)View Additional Phone Numbers245 Queen St E, BramptonON L6W 2B5 Send email to Direct Furniture Outlethttp://www.directfurnitureoutlet.caView Additional Web Addresses

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BBB Accreditation

Direct Furniture Outlet is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Direct Furniture Outlet's rating include:

  • 40 complaints filed against business
  • Failure to respond to 15 complaints filed against business.
  • 4 complaints filed against business that were not resolved.

Customer Complaints SummaryRead complaint details

40 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues25
Guarantee / Warranty Issues1
Problems with Product / Service14
Advertising / Sales Issues0
Billing / Collection Issues0
Total Closed Complaints 40

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Direct Furniture Outlet

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 26/08/2013
Business Category

Furniture - Retail

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.