Business ProfileforHomeEquity Bank

A reverse mortgage has been registered on our home with our full approval. I was surprised to find that the registered Charge was not provided to us by Home Equity bank our by its agent ***** ******** *****. Along with the registered Charge we should receive the Standard Charge Terms the apply to the mortgage. The answer from HEB is the the documents signed or provided in the application is all we need. A mortgage/charge of land is an important legal document affecting our property. The lender is obliged to provide the actual registered papers.. During the application process I insisted on receiving a copy of the appraisal. The was provided but the compared property information was redacted. The comparable properties are the most important part of an appraisal. HEB answered my complaint about by saying the information was not available due to privacy rules and it would be an invasion of the privacy of our neighbours. The information in an appraisal relating to the compared property is public to the appraiser so the answer is false. The value provided was very high. I believe this is because it makes the impact on the equity of your ownership seem less than it will be. The reverse mortgage is a different animal to the conventional mortgage. HEB wants to lend to the maximum to enhance the interest accumulation. Cautions in their papers aside, the owner should be able to see the full appraisal before signing up.