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This Business is not BBB Accredited

Just Energy Group Inc

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Phone: (866) 587-8674Fax: (888) 548-7690View Additional Phone Numbers200 - 6345 Dixie Rd, MississaugaON L5T 2E6 Send email to Just Energy Group Inchttp://www.justenergy.comView Additional Web Addresses! There is an alert for this business !

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BBB Accreditation

Just Energy Group Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Just Energy Group Inc's rating include:

  • Government action(s) against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Customer Complaints SummaryRead complaint details

584 complaints closed with BBB in last 3 years | 215 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues263
Billing / Collection Issues127
Delivery Issues1
Guarantee / Warranty Issues2
Problems with Product / Service191
Total Closed Complaints 584

Additional Complaint Information

BBB files indicate that this business has a large volume and pattern of complaints concerning misleading sales practices. Consumer complaints allege that door to door sales persons are misleading consumers, providing false information and using high pressure sales tactics. This company has been notified of our concerns. They have failed to correct the underlying reason for the complaints.

Additional Information

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BBB file opened: 17/10/1997Business started: 01/01/1997
Type of Entity

Corporation

Incorporated: June 2005, ON

Contact Information
Mr. Ken Hartwick (Chief Executive Officer)
Related Businesses

Business Category

Energy Service Companies, Natural Gas Companies

Alternate Business Names
Commerce Energy, Inc., Hudson Energy, Just Energy, Ontario Energy Savings Corp, Alberta Energy Savings L.P, Energy Savings Group, Just Energy Ontario L.P., US Savings/Just Energy, Momentis, a Just Energy Company
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