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          Age Comfort has 1 locations, listed below.

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            Business ProfileforAge Comfort

            Senior Services

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            27/5/2010
            Years in Business:
            16
            Business Started:
            1/1/2008
            Alternate Business Name
            • Craftex Industries
            Contact Information

            Principal

            • Mr. Nargis Balolia, Owner

            Customer Contact

            • Mr. Nargis Balolia, Owner
            Additional Contact Information

            Fax Numbers

            • (905) 738-6479
              Primary Fax

            Phone Numbers

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            30/01/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            Ordered an electric wheel chair on July1st or 2nd. next day I got a message that it was not available so I phoned to cancel the order. they told me I would get my refund in a few days. When I did not get it I called and was told they could not cancel because it was already shipped. then For the next 2 months I got every excuse imaginable such as: held up in customs; the rail car was on a ssiding and theywere having trouble getting it released; etc. Finally after 2 months I finally got the chair and after only one week of use the power joystick quit working. They did send a replacement, which was for a different model; i returned it to them along with the faulty joystick and the sent another one, but to the wrong adress, so I never received it. these events took place throughout October; November and December of 2022. In January of 2023 i sent them a letter of demand for a full refund, with a threat of taking them to court.They then sent me the proper part but ignored my claim for a refund. **** ******* *** **** ******* *** **** **** ********* ***** *** ** ***** *** **** *** **** *** **** **** ** *** **** **** *** ******** ********* ******* *** *** ***********

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Shari N

            29/06/2021

            *********************************** I am physically disabled and in bad need of a Rollator, and I'm also on a very fixed income, so when I saw a Rollator on sale for $95 on the age comfort website I finally ordered one. Was looking forward to being able to use it to get outside in my backyard. Ordered it over a month ago and Have still been waiting. Got a call last week saying it was back ordered and they won't receive it in stock till the end of July, I can't wait that long so I decided to call back and check on the order. Tried twice to reach them on the phones yesterday but they kept hanging up. Tried to call again today and it took me eight tries of calling and them hanging up on me, to finally be able to speak to someone. I asked if there was a different Rollator walker I could purchase instead but was informed that there are none available since they are all ordered from the same supplier. Apparently that supplier is changing warehouses right now and unable to produce these items. I told her that that's really poor customer service to sell a product that they do not physically have and won't have any time soon. **************************. I told her just cancel the order and now I'm going to have to go back to looking on ****** hopefully I can find something

            Local BBB

            BBB Serving Central Ontario

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