BBB Accredited Business since 17/11/1992
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Distribution of science education related products, servicing Canada and the United States.
US ORDERS SHIP FROM BUFFALO, NY; NO CROSS BORDER CHARGES.
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A BBB Accredited Business since 17/11/1992
BBB has determined that Indigo Instruments meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Indigo Instruments' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Contact InformationPrincipal: Ms. Andrea Logan (President)Customer Contact: Mr. Stephan Logan (Vice President)
Education Teaching Aids & Supplies
Products & Services
pH, chlorine, peroxide, etc. test strips; rare earth magnets; science glassware-test tubes, grad. cylinders, beakers, flasks; molecular models; magnifiers; lab supplies; tuning forks.
Refund and Exchange Policy
20% restocking charge on unused items; exchange for defective goods.