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BBB Accredited Business since 17/11/1992

Indigo Instruments

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Phone: (519) 746-4761Fax: (519) 747-5636View Additional Phone Numbers169 Lexington Crt, Unit I, WaterlooON N2J 4R9 Send email to Indigo Instruments

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Description

Distribution of science education related products, servicing Canada and the United States.

US ORDERS SHIP FROM BUFFALO, NY; NO CROSS BORDER CHARGES.

BBB Accreditation

A BBB Accredited Business since 17/11/1992

BBB has determined that Indigo Instruments meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Indigo Instruments' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

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BBB file opened: 30/06/1995Business started: 01/10/1990
Contact Information
Principal: Ms. Andrea Logan (President)Customer Contact: Mr. Stephan Logan (Vice President)
Business Category

Education Teaching Aids & Supplies

Products & Services

pH, chlorine, peroxide, etc. test strips; rare earth magnets; science glassware-test tubes, grad. cylinders, beakers, flasks; molecular models; magnifiers; lab supplies; tuning forks.

Refund and Exchange Policy

20% restocking charge on unused items; exchange for defective goods.

Alternate Business Names
Pinetree Instruments Inc
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