BBB Business Review

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Description

Post secondary educational institution offering programs to pursue careers in the areas of health and wellness including massage therapy, personal fitness, medical assistance and general wellness.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that WellSpring School of Allied Health meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for WellSpring School of Allied Health include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Complaint Information

BBB does not process complaints related specifically to the quality of education. The appropriate agency to contact is the Missouri Board of Higher Education which can be contacted at 800-473-6757 or online at http://dhe.mo.gov

Customer Reviews Summary Read customer reviews

0 Customer Reviews on WellSpring School of Allied Health
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 15, 2011 Business started: 01/01/1988 in MO Business started locally: 01/01/1988 Business under new ownership as of: 09/10/2010 Business incorporated 07/02/2002 in MO
Type of Entity

Corporation

Business Management
Mr. Donald M. Farquharson, CEO Ms. Sandy DeLapp, Comptroller Ms. Tracy Moeller, Education Director
Contact Information
Principal: Mr. Donald M. Farquharson, CEO
Customer Contact: Ms. Tracy Moeller, Education Director
Business Category

SCHOOLS-ACADEMIC-COLLEGES & UNIVERSITIES. ADULT & CONTINUING EDUCATION EDUCATIONAL CONSULTANTS MASSAGE SCHOOL

Alternate Business Names
WellSpring Resources, Inc. Wellspring School of Allied Health
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.