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BBB Accredited Business since

TRIAD, Inc.

Find a Location

Phone: (855) 855-8742 Fax: (877) 334-2570 View Additional Phone Numbers 2929 US 40 Highway, Blue Springs, MO 64015 http://www.triadfirst.com



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Description

This company exterior home improvements and insurance restoration including roofing, siding, gutters and replacement windows.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TRIAD, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for TRIAD, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

10 Customer Reviews on TRIAD, Inc.
Customer Experience Total Customer Reviews
Positive Experience 9
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 10

Additional Information

BBB file opened: June 21, 2011 Business started: 06/01/2011 in MO Business started locally: 06/01/2011 Business incorporated 06/02/2011 in MO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Johnson County Contractor Licensing
111 S Cherry, Ste 1056, Olathe KS 66061
Phone Number: (913) 715-2235

City Hall of Blue Springs Missouri
903 W Main St, Blue Springs MO 64015
http://www.bluespringsgov.com/index.aspx?nid=406
Phone Number: (816) 228-0131

Type of Entity

Corporation

Business Management
Kerry Copenhaver, President Cynthia Clemens-Copenhaver, Admin Assistant
Contact Information
Principal: Kerry Copenhaver, President
Business Category

ROOFING CONTRACTORS SIDING CONTRACTORS WINDOWS - INSTALLATION/SERVICE CONTRACTORS - GUTTERS GUTTERS & DOWNSPOUTS HOME IMPROVEMENTS

Business Management

Kerry Copenhaver previously co-owned and operated Whitney Properties, Inc. prior to starting TRIAD, Inc.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.