BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Braden Roofing, Inc.

Phone: (913) 341-0200 Fax: (913) 341-0203 View Additional Phone Numbers

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Re-roofs, new construction, repairs wood shake, composition, tiles (Da Vinci, Decra), metal roofs standing seam, Hardie Board installation, gutter & downspouts, gutter guard, attic blown-in insulation, and snow removal. Company states they provide free estimates.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Braden Roofing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Braden Roofing, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Braden Roofing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 1999 Business started: 08/01/1995 in KS Business started locally: 08/01/1995 Business incorporated 02/12/2004 in KS
Type of Entity


Business Management
Mr. Braden Castaner, Owner Ms. Debra Castaner, Office Manager
Contact Information
Principal: Mr. Braden Castaner, Owner
Customer Contact: Ms. Debra Castaner, Office Manager
Business Category


Products & Services

Braden Roofing, Inc. sells the following brand(s): Certainteed, Da Vinci. , Decra, GAF, Hardie, Malarkey, Owens Corning, Tamko

Braden Roofing, Inc. offers the following product(s): Downspout, Gutter, Gutter protection, Insulation, New Construction, Repairs, Re-roofs, Siding, Snow removal

Method(s) of Payment
Credit Cards & Checks

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.