Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

RUI Construction has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRUI Construction

    General Contractor
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/8/2010

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Company provides fire, water and storm damage restoration services. Also provides residential handyman and remodeling services.

    Business Details

    This is a multi-location business.

    Find a Location

    RUI Construction has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8416 Melrose Dr, Lenexa, KS 66214
      BBB File Opened:
      12/8/1986
      Years in Business:
      37
      Business Started:
      8/31/1986
      Business Started Locally:
      8/31/1986
      Business Incorporated:
      6/1/1988
      Accredited Since:
      3/8/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • Repairs Unlimited LLC
      • Repairs Unlimited, Inc.
      Business Management
      • Mr. Emory "Jigger" F. James III, Founder
      • Mr. Todd Wertz, President
      • Mr. Cameron Mendez, General Manager
      • Amber Bemiss, Operations Manager
      Contact Information

      Principal

      • Mr. Emory "Jigger" F. James III, Founder
      • Mr. Todd Wertz, President

      Customer Contact

      • Amber Bemiss, Operations Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Company documents do not display same dates that documents were asked to be signed. The certificate of completion has a different date as well! Company did not mitigate the smoke damages in home, but skipped proper steps. Company is requesting full payment, but company left our home in shambles and an extensive amount of work is needing to be redone due to faulty work. Company did not keep their side of the contract and is in breech of contract. Company has been withdrawn from state of ks since 7/2022. Company is registered in Missouri as an llc since 12/17/2021, but the contract they said we signed is for Inc. company charged for work that wasn’t even done in the home and poor quality workmanship and cheap materials. Company offered settlements, but are far less than what damages are. Company put mechanical lien on the property. Dates for stopping work are not accurate! Invoices show different amounts.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      George M

      5 stars

      05/03/2023

      All phases of the work related to water damage was conducted in a professional manner. All members of the team including the Project Estimator , Project Manager and hardwood floor and tile installer were courteous and professional. Work was completed in a timely manner with a minimum inconvenience to the use of the laundry room . I highly recommend this firm .

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.