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Find a Location

Price Brothers Management Co. has 1 locations, listed below.

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    Business ProfileforPrice Brothers Management Co.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/23/2007

    Years in Business: 102

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    12721 Metcalf Ave Ste 200, Overland Park, KS 66213-2619
    BBB File Opened:
    3/27/2007
    Years in Business:
    102
    Business Started:
    1/1/1922
    Business Started Locally:
    1/1/1922
    Accredited Since:
    10/23/2007
    Additional Contact Information

    Fax Numbers

    • (913) 381-3190
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    5/30/2022 - move out date 7/21/2022 - move out statement received Move out statement, by Kansas Law, must be sent out within 30 days of move out date, if not, full security deposit must be returned. Statement received 7/21/2022, dated 7/12/2022. Price Brothers sold to collection agency, and now it had been put on my credit report, which was SPOTLESS! I let them know before they turned it over to a collection agency, and they ignored me. I want them to get with the company they turned it over too, and get this taken off my credit report. This was a malicious act, and I have 30 years of perfect renter history, AND credit!
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Noah H

    1 star

    12/13/2023

    My complex (Stonebriar Apartments in Overland Park, KS) was run by Price Brothers and it was absolutely terrible. I will never live in a Price Brothers property again, and I recommend that you avoid them too. The office also opened late and closed early so that it would be difficult to reach them during non-working hours when you’re not Here is a list of complaints that I have gathered against them. - Failure to exterminate brown recluse spiders (Our complex failed to meet provision 26 on page 4 of the Lease Agreement, ensuring a safe and livable space to live in). This issue went on for the entirety of our lease. - Refusal to transfer us or provide a temporary living solution during extermination when we requested to be moved due to the spider issue - Failure to properly fix and replace many items and appliances in the apartment in a timely manner - only replaced if they discovered that said appliances were damaging the apartment. - Maintenance workers were incompetent. - Maintenance worker even used our air filter vent cover as a table for his shop vac, bending it severely in the process. - Failure to replace air filters at appropriate times. Maintenance workers falsely reported them as replaced until we discovered how disgusting our filter was. - Emergency maintenance supervisor was incredibly rude when my air conditioning failed this summer. He yelled at me on the phone for calling, and told me that I froze up the unit, treating me like I was stupid, when it turns out that the fan is what had failed. According to page 30, “no air conditioning if the outside temperature is seventy-five (75) degrees or higher” is considered an emergency, but he was rude, and did not fix it in a timely manner. - We gave our notice to vacate 4 months in advance, and they required we let them inspect our apartment soon after. This was nowhere close to our requirement to give them notice two months in advance and was an invasion of privacy.

    Price Brothers Management Co. Response

    01/02/2024

    Hi Noah. We are sorry to hear of your unhappiness during your time with us at Stonebriar. It is always our intention to provide our residents with an exceptional living experience. Our office hours are set for 9:30 am – 5:30 pm unless we have a company event or training. We do acknowledge the concern you had with extermination efforts. We don’t see the request for temporary housing to have been able to accommodate you. According to the maintenance requests, we do see they were all addressed within 24 hours of the request. Your feedback is important to us and we would be happy to listen further if you would like to have an open conversation. Please contact us [email protected] if you would like to speak with one of our team members.

    Local BBB

    BBB of Midwest Plains

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