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Greater Kansas City

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This Business is not BBB accredited

Next-Gen, Inc.

Additional Locations

View Additional Phone Numbers 7300 W 110th St Ste 700, Overland Park, KS 66210 http://www.gvcollection.com View Additional Web Addresses

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Description

Company is a direct seller of merchandise.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Next-Gen, Inc. include:

  • BBB concerns with the industry in which this business operates
  • 67 complaints filed against business


Customer Complaints Summary Read complaint details

67 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 43
Billing/Collection Issues 3
Delivery Issues 3
Guarantee/Warranty Issues 1
Problems with Product/Service 17
Total Closed Complaints 67

Additional Complaint Information

Company sends out award winning mailings under the name Award Notification Commission utilizing a post office box in Kansas City, Missouri to participate in cash prize drawing. Consumers should understand they have not won any money yet, for they have not entered into the sweepstakes yet. The mailing ask the consumer to return the Entry & Completion Form to see if their number is the pre-selected number. The mailing solicits the return of a notice to be a cash prize winner, but suggests enclosed payment of $11.89 for a coupon booklet at the same time. Consumers should understand the suggested payment is to purchase an item from the company. Company's mailing states, A Purchase is not necessary and will not improve the odds of winning. Recipients of the mailing should not assume they need to buy the premium acquistion(coupon booklet)merchandise to participate in the sweepstakes to win the prize money. The bureau has received complaints on the merchandise sold by the company and from consumers who believed they had won a prize due to the firm's mailing. The company has been responsive to the complaints.

Additional Information

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BBB file opened: November 26, 1989 Business started: 04/01/1989 in KS Business incorporated: 05/01/2007 in KS
Type of Entity

Corporation

Business Management
Kevin R Brandes, President Kaylee Peterson, Customer Service Manager
Contact Information
Principal: Kevin R Brandes, President
Customer Contact: Chris Hedges
Related Businesses
Westport Enterprises, Inc.
Business Category

PRIZE PROMOTIONS PRODUCT SALES - GENERAL SWEEPSTAKES JEWELERS-RETAIL

Alternate Business Names
ANC Award Notification Commission Central Award Distribution Fidelity United Group GV Collection International Award Services Judgment Headquarters of Administration National Delivery Service S C S Super Cash Sweepstakes U S Awards Commission
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Additional Web Addresses

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