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Company is a direct seller of merchandise.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Next-Gen, Inc. include:
- 76 complaint(s) filed against business
- BBB concerns with the industry in which this business operates
Factors that raised the rating for Next-Gen, Inc. include:
- Length of time business has been operating
- Response to 76 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||76|
Additional Complaint Information
Company sends out award winning mailings under the name Award Notification Commission utilizing a post office box in Kansas City, Missouri to participate in cash prize drawing. Consumers should understand they have not won any money yet, for they have not entered into the sweepstakes yet. The mailing ask the consumer to return the Entry & Completion Form to see if their number is the pre-selected number. The mailing solicits the return of a notice to be a cash prize winner, but suggests enclosed payment of $11.89 to $12.99 for jewelry or a packet of information at the same time. Consumers should understand the suggested payment is to purchase an item from the company. Company's mailing states, A Purchase is not necessary and will not improve the odds of winning. Recipients of the mailing should not assume they need to buy the premium acquistion(coupon booklet)merchandise to participate in the sweepstakes to win the prize money. The bureau has received complaints on the merchandise sold by the company and from consumers who believed they had won a prize due to the firm's mailing. The company has been responsive to the complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Business ManagementKevin R Brandes, President Kaylee Peterson, Customer Service Manager
Related BusinessesWestport Enterprises, Inc.
PRIZE PROMOTIONS PRODUCT SALES - GENERAL SWEEPSTAKES JEWELERS-RETAIL